Cookie Policy
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
Just as most other online services, our website uses first-party cookies for several purposes. First-party cookies are mostly necessary to allow the website to function correctly, however we also use some First-party cookies to gather analytics to help understand how the website performs and how you interact with our website in order to improve user experience and help speed up your future interactions with our website.
Types of cookies we use
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences
| Name | Duration | Description |
|---|---|---|
| api_jwt_cookie | 1 day | Enables user to request resources from the server |
| cookie_preferences | 1 year | Stores the users cookie consent preferences |
Analytics
Analytical cookies are used to understand how users interact with the website. These cookies help provide information on metrics
| Name | Duration | Description |
|---|---|---|
| _hjSessionUser_{site_id} | 1 year | Ensures data from subsequent vists are attributed to the same user ID |
| _hjFirstSeen | 30 minutes | Identifies a new user’s first session |
| _hjHasCachedUserAttributes | Session | Enables us to know whether the data set in _hjUserAttributes Local Storage item is up to date or not |
| _hjUserAttributesHash | 2 minutes, extended every 30 seconds | Enables us to know when any User Attribute has changed and needs to be updated |
| _hjUserAttributes | None | Stores User Attributes sent through the Hotjar Identify API |
| hjViewportId | Session | Stores user viewport details such as size and dimensions |
| hjActiveViewportIds | N/A | Stores user active viewports IDs |
| _hjSession_{site_id} | 30 minutes, extended on user activity | Ensures subsequent requests in the session window are attributed to the same session |
| _hjSessionTooLarge | 4 hours | Causes Hotjar to stop collecting data if a session becomes too large or if the site has been rate limited temporarily |
| _hjSessionResumed | Session | Set when a session/recording is reconnected to Hotjar servers after a break in connection |
| _hjCookieTest | <100ms | Checks to see if the Hotjar Tracking Code can use cookies. |
| _hjLocalStorageTest | <100ms | Checks if the Hotjar Tracking Code can use Local Storage |
| _hjSessionStorageTest | <100ms | Checks if the Hotjar Tracking Code can use Session Storage. |
| _hjIncludedInSessionSample_{site_id} | 2 minutes, extended every 30 seconds | Set to determine if a user is included in the data sampling defined by your site's daily session limit |
| _hjAbsoluteSessionInProgress | 30 minutes, extended on user activity | Used to detect the first pageview session of a user |
| _hjTLDTest | Session | Enables us to try to determine the most generic cookie path to use, instead of page hostname |
| _hjClosedSurveyInvites | 1 year | Ensures the same invite does not reappear if it has already been shown |
| _hjDonePolls | 1 year | Ensures the same Survey does not reappear if it has already been filled in |
| _hjMinimizedPolls | 1 year | Ensures that the Survey stays minimized when the user navigates through your site |
| _hjShownFeedbackMessage | 1 year | Ensures the Feedback widget will load as minimized if the user navigates to another page where it is set to show |
Manage cookie preferences
You can change your cookie preferences any time by click the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.